Client Relationship Management (CRM)

As a Dance School Virtual Administrator,
I offer Client Relationship Management (CRM) services that help studios stay connected with students, parents, and prospective families. Through streamlined systems, clear communication, and consistent follow-ups, I help turn inquiries into enrollments—and families into loyal members of your studio community.

Maintain detailed, organised records of student and parent information—including contact details, enrolment status, class preferences, and communication history.

🗂️ Client Database Maintenance

Create and send newsletters, class updates, policy reminders, tuition notices, and welcome emails using tools like Mailchimp, ConvertKit, or your studio’s CRM system.

📬 Email & Message Communication

Set up time-saving workflows for:

  • New inquiry responses

  • Trial class follow-ups

  • Registration and tuition reminders

  • Event and recital announcements

🔁 Automated Follow-Up Sequences

Track incoming leads from first contact to enrolment. Keep communication logs organised so no opportunity is missed.

🎯 Lead Tracking & Nurturing

Provide insights on open rates, lead conversions, and engagement trends to support your studio’s growth and retention efforts.

📊 Analytics & Engagement Reports

Effective CRM makes your studio feel personal, professional, and dependable—building trust with families while freeing you up to focus on teaching. With the right systems in place, you can stay responsive, grow faster, and retain students year after year.

Why it Matters